Small businesses with limited resources find it easier to manage when they outsource specific tasks. Not every business is able to employ an in-house team to manage its IT infrastructure. An internal professional can be costly and an IT team can still have limitations. That is where managed IT services come in. Managed IT service providers offer comprehensive solutions that allow businesses to focus on their core competencies while leaving the management of their IT infrastructure to specialists. By outsourcing your IT needs, you will gain access to experienced professionals who will keep your systems running smoothly so you can concentrate on what you do best – running your business!
In a recent case study, a company of more than one hundred staff in five locations approached us because their internal IT person was leaving. We discussed the value a managed service can offer, and how it compares to simply replacing the departing staff member. The following considerations were discussed:
Cost savings: A managed service can be more cost-effective than hiring a new employee, especially if you factor in the costs of recruiting, training, and onboarding.
Increased efficiency: With a dedicated team managing your IT infrastructure, you can expect increased efficiency and fewer disruptions to your business operations.
Expertise: Managed service providers have expertise in IT systems and can provide solutions that meet your specific needs. A managed service provider will have specialists in critical areas such as cloud, security, databases, automation, and networking.
Monthly Reporting: As part of the service, most managed service providers provide clients with a monthly report. Their specialised tools allow them to analyse your systems and provide powerful insights into your business, buffered by friendly service offerings which vary according to the client’s needs.
Automation: Small and mid-sized companies often do not have the systems in place to take advantage of automation opportunities. Key Technologies’ IT audit and reports can help you identify and implement strategic automation to allow your staff to concentrate on other tasks that can grow your business.
Scalability: Your needs may change over time – a managed service will help your business to scale up or down depending on your requirements.
24/7 support: Managed service providers offer round-the-clock support so you can rest assured that issues will be dealt with promptly.
Peace of mind: By outsourcing your IT management to an experienced team, you can relax knowing that everything is securely and professionally managed.