Meet the Team

130+ Combined years of experience. At Key Technologies we pride ourselves for our tightly knit team with extremely low turnover. We love what we do!

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Good vibes at work

Listen to our collaborative Spotify playlist. There are 4 songs from everyone here.

Ben Chester  Managing Director
Ben holds KeyTech together day in day out, making sure clients are taken care of, and the team too.

Ben has been the owner of KeyTech since 2012

Natalie Chester  Accounts
Nat keeps the books in order all while keeping the office bright with her smile and tunes.

Nat has been with KeyTech since 2012.

Keith Dance

Customer Support Technician

Keith is the friendly voice you will hear most often when you call. Keith has been placed on earth to solve all your technical enquiries with his decades of experience.

Keith started in 2000 and is one of KeyTech’s longest-standing team members.

Trish Brown

Trish Brown


Trish works hard to get the best for our customers from our partner providers.

Trish started with us in 2022.

Jake Lancaster

ICT Services and Support Manager
Most of our customers will know Jake – he can always be relied on.

Jake has been with us since 2017.

Mohini - IT Support

Mohini Patel

Network & Security Engineer

Mohini is the first point of contact in our organisation for resolving and escalating issues relating to computer systems and networks.

Mohini started with us in 2022.

Nick Cullen

Projects Manager

Making sure all your projects are running smoothly, and never without a grin and chuckle.

Nick’s been with us since 2016.

Renee - Digital Media Manager

Renee Bean

Digital Media Manager

Taking care of web, marketing and design, Renee is an all-rounder who has a “can-do” attitude.

Renee started with us in 2022.

Liam -  Account Manager / BDM

Liam Harmey

Account Manager / BDM

With 20 years in the industry, Liam joins our team with plenty of experience. Liam is always happy to discuss your requirements and come up with a solution that best suits your company’s needs. Give Liam a call today.

Liam started with us in 2022.

Avani Help Desk

Avani Patel

L1 Help Desk

Avani is the friendly face behind our Level 1 Help Desk, the first voice you’ll hear when IT gremlins strike. With a warm and patient approach, she turns tech troubles into triumphs, making your experience as smooth as possible. Avani isn’t just here to solve problems; she’s your IT ally from the get-go.

Avani started with us in 2023.

Shane Morrison PABX Technician

Shane Morrison

Senior PABX Technician

Shane is a seasoned PABX technician with 15 years of experience in Melbourne. He moved up here to the sunny side of the country to continue his work with Avaya PABX systems, with a focus on ensuring happy customers.

Shane started with us in 2023.