4g Failovers for Network Reliability

4g Failovers for Network Reliability

4g Failovers for Network Reliability
IT Support Brisbane

When is Network Reliability Important?

For many businesses it is highly important that their internet connection remains online with as few interruptions as possible. These businesses include those who perform most of their business activities online and where these activities must be performed in a timely manner. These are not the only businesses who may require reliability, and if you are wondering whether your business is one of these, simply ask yourself the following question. Are you often frustrated with internet outages and do they impact your work? If so, yours is indeed one of these businesses.

Such network reliability depends on reliable hardware (such as routers) as well as internet connections and service providers. Unfortunately, all service providers have the occasional outage, but luckily network hardware can be used to ‘hedge your bets’ as it were. Using a router with Failover capabilities can improve the availability of your business’s network connection.

WAN Failover

High Availability Network Setup

A WAN failover (sometimes termed a 4g failover) is suitable for use when a business has one or more networks which require as little interruption as possible. This feature is available with Network Setup from Key Technologies.

A business may have both a primary and secondary internet connection. This generally uses one traditional copper line or NBN service and a secondary 3g or 4g dongle as a failover, though just about any second internet connection can be used. This secondary (failover) connection comes into use when the first goes down. For example, a business could have a prepaid 4g modem with no ongoing costs plugged into the router on standby mode. Thus, if the primary link goes down the router is triggered to bring up the backup connection. This can take up to 10 seconds, so there may be a brief interruption, but far less than what could alternatively occur. If you would like even less downtime than this, then you may want to ask us about WAN load-balancing routers.

Additionally, with Multi-WAN routers, you can choose when you want to activate the backup or failover service. An example of these options is shown below. You may failover when either:

  • Any selected WANs are disconnected.
  • All WAN’s selected are disconnected.

Need Help Setting Up a Reliable Network

Our IT support staff are able to set up networks with high availability, integrity and confidentiality.

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NBN Equipment – What you need to know

NBN Equipment – What you need to know

Telstra Gateway Pro

The Telstra Gateway Pro features:

  • Enjoy faster Wi-Fi with the latest Wi-Fi AC technology
  • Experience seamless dual band connectivity of multiple devices on your network
  • Make calls on your new business phone with Telstra’s Digital Voice service
  • Securely access your business files from home with our remote access feature

Telstra Gateway Pro User Guide (PDF, 2.46MB)

Getting to know your Telstra Gateway Pro™

Telstra has worked with partner Netgear to bring you the Telstra Gateway Pro™ (Netgear™ model number v7610). The Telstra Gateway Pro™ is an advanced Gateway, providing high speed Wi-Fi and connectivity for a variety of business devices. It can connect to the Internet using:


• VDSL (including NBN Fibre to the Basement and NBN Fibre to the Node connections)

• NBN Fibre to the Premises

The Gateway is compatible with optional USB mobile broadband device for peace of mind in case of an unlikely service interruption.

The Telstra Gateway Pro™ features world leading Wi-Fi and the best connectivity available so you get the most out of your Telstra fixed Broadband service.

What’s in the box? Telstra Gateway Pro

The Quick Start Guide outlines all the components that are included with the Telstra Gateway Pro™ and can be found on Telstra.com using the following link:
http://business.telstra.com.au/t5/DOT -Bundle-Help/ct-p/bundles_and_dot.

Make phone calls with Telstra’s Digital Voice Service

Digital Office Technology (DOT) customers can use one of Telstra’s IP Phones, compatible with this Gateway, to deliver digital calls over the Fixed Broadband service. Telstra’s Digital Voice service supports up to 10 services/lines at one site and provides a number of useful calling features to enable smart call management including:

• Fixed MessageBank

• Simultaneous and Sequential Ring

• Call Forwarding when not reachable

• Virtual Receptionist (Auto-attendant)


 Telstra Gateway Pro™ Back Panel

Telstra Gateway Pro™ Back Panel

What exactly is the nbn™ network?

The nbn™ network is a government infrastructure project that will provide broadband internet and fixed phone line access to all Australians through a combination of optic fibre, and fixed wireless and satellite technology in the harder-to-reach areas.

Fibre improves the speed and quality of voice and data delivery, which will better serve Australian businesses in an increasingly connected global marketplace. The infrastructure is being rolled out by the government-owned nbn™.

If you have questions, please speak to our business development manager or your account manager.