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Mobile Device & App Management

Mobile Device & App Management

Empowering Efficient Workflows On & Off-Site

In today’s business landscape, where mobility is increasingly important, Mobile Device Management (MDM) and Mobile Application Management (MAM) solutions have become indispensable tools for businesses of all sizes.

MDM and MAM offer comprehensive security strategies, enabling businesses to effectively manage and secure their mobile devices and applications. They also provide numerous benefits, including enhanced productivity, increased control, improved cost savings, and a seamless user experience.

In this post, we will explore why MDM and MAM are crucial for businesses and how they can help businesses achieve their objectives.

What is MDM and MAM and how do they differ?

Mobile Device Management (MDM) involves managing and securing mobile devices, such as smartphones, tablets, and laptops, across a business. It allows businesses to remotely manage and configure devices, enforce security policies, and ensure compliance with corporate standards. MDM solutions typically include features such as device inventory and tracking, remote wiping of devices, and the ability to enforce password policies.

On the other hand, Mobile Application Management (MAM) focuses on managing and securing mobile applications used by employees in the business. MAM solutions provide IT departments with the ability to control and manage the access, distribution, and security of enterprise mobile applications. MAM solutions often include features such as app wrapping, which involves adding a layer of security around an application to protect it from unauthorised access or data leakage, and app management, which allows businesses to distribute and manage apps across a range of devices.

The main difference between MDM and MAM is that MDM focuses on managing the devices themselves, while MAM focuses on managing the applications that run on those devices. However, both MDM and MAM are important components of a comprehensive mobile management strategy and can be used together to provide a holistic approach to mobile security and management.

How can MDM & MAM help businesses?

MDM solutions enhance a business’s security measures by allowing them to effectively manage and secure their mobile devices. This can include remotely wiping data from lost or stolen devices, setting up security policies to protect sensitive data, and preventing unauthorised access to company resources. MDM solutions can also simplify device management by providing a centralised console for managing mobile devices, which can help IT teams deploy updates and software remotely, saving time and resources.

MDM enables employees to work from anywhere and anytime, which can increase productivity and allow employees to be more responsive to their customers’ needs. Additionally, MDM solutions can help businesses save money by automating device and application management tasks, freeing up resources to focus on other critical business tasks. Finally, MDM solutions can ensure compliance with industry regulations and policies governing the use of mobile devices, providing businesses with peace of mind while avoiding costly penalties for non-compliance.

By implementing a MAM solution, businesses can benefit from streamlined application management and improved productivity. These solutions provide IT teams with a console for deploying, configuring, and updating applications on employee devices. A MAM solution secures access to company data at an application level with its built-in robust mobile security protocols protecting against potential breaches. MAM is a key tool for any business looking to enhance workplace efficiency without compromising company resources!

MDM and MAM solutions are essential tools for businesses that rely heavily on mobile devices and applications. These solutions offer numerous benefits, including reducing the risk of errors and downtime, providing employees the flexibility to access their work remotely, enhanced security and increased control, improved productivity, and cost savings. By adopting MDM and MAM solutions, businesses can focus on what matters most – their business.

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Why Small Businesses Need IT Support: The Benefits of Outsourcing

Why Small Businesses Need IT Support: The Benefits of Outsourcing

In today’s digital age, technology is a critical component of any business’s success. Small businesses, in particular, need to have reliable IT support to ensure smooth operations and minimise downtime. However, many small business owners may not have the resources or expertise to manage their IT needs in-house. That’s where outsourcing IT support can come in handy. In this blog post, we will explore the benefits of having IT support for small businesses.

Access to Expertise

Hiring an IT support team provides small businesses with access to a team of experts who have extensive knowledge of the latest technology trends, software, and hardware. IT support providers have the necessary skills and experience to identify and resolve complex IT issues quickly, minimising downtime and improving productivity.

Cost-Effective Outsourcing

IT support can be a cost-effective solution for small businesses that don’t have the resources to hire a full-time IT team. With IT support services, small businesses only pay for the services they need, whether it’s regular maintenance, troubleshooting, or upgrading software and hardware.

Increased Security

Small businesses are increasingly becoming targets of cyber-attacks. IT support providers can help ensure that a business’s network and data are secure from external threats such as malware and hackers. They can implement security protocols, regular data backups, and disaster recovery plans, reducing the risk of data loss or breaches.

Improved Efficiency

IT support providers can help small businesses streamline their operations, automate tasks, and implement innovative technologies. This can help businesses save time, reduce errors, and increase efficiency, resulting in higher productivity and profitability.

Focus on Core Business Activities

Outsourcing IT support can allow small business owners to focus on their core business activities, such as sales and marketing, without worrying about the technical aspects of running a business. IT support providers can take care of all the technical details, freeing up time and resources for business owners to focus on what they do best.

In conclusion, having IT support is essential for small businesses that want to thrive in today’s digital age. With access to expertise, cost-effective solutions, increased security, improved efficiency, and the ability to focus on core business activities, outsourcing IT support can provide small businesses with the resources they need to succeed. If you are a small business owner looking for reliable IT support, consider outsourcing your IT needs to a trusted provider.

Get your time back and focus on growing your business with our reliable IT support. Fill out the form below to schedule a free consultation with one of our experts. During the consultation, we’ll discuss your business’s unique IT needs and provide tailored recommendations to help you achieve your goals. Don’t let IT issues hold your business back – take the first step towards a more efficient and productive business today!

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Embracing the AI Revolution: Unlocking a New Era of Commerce

Embracing the AI Revolution: Unlocking a New Era of Commerce

The rapid advancement of Artificial Intelligence (AI) technology is ushering in an era of change and disruption within the world of commerce. This cutting-edge technology presents countless opportunities for organisations to enhance their operations and make more informed decisions, all while streamlining customer experience. As a result, business leaders around the world are starting to view AI as a crucial component of their future success. Our post delves into the myriad benefits of implementing AI technology, and how embracing this digital revolution can catapult organisations to greater heights.

Customer experience

Understanding the basics of AI in commerce

Artificial Intelligence (AI) refers to the development of computer systems that can perform tasks that would typically require human intelligence, such as visual perception, speech recognition, decision-making, and language translation. In the context of commerce, AI can be used to enhance various aspects of the user experience, such as search functionality, personalisation, customer service, and order fulfilment. This allows businesses to efficiently cater to the unique needs and preferences of their customers, resulting in higher levels of satisfaction and loyalty.

AI advantage – improving efficiency and decision making.

One of the core benefits of integrating AI technology into a business is the potential to significantly improve operational efficiency. By automating repetitive and time-consuming tasks, companies can allocate their resources more effectively and focus on more strategic initiatives. In addition, AI-powered analytics tools can provide a wealth of actionable insights, enabling smarter decisions based on data, rather than relying solely on intuition or outdated methods.

improved efficiency and decision making

Enhancing customer experience

The rapid evolution of technology and the digital landscape has led to a significant shift in customer expectations. Today’s shoppers demand personalised experiences, instant support, and seamless transactions. Implementing AI technology in areas such as chatbots, virtual assistants, and recommendation engines allows businesses to meet and exceed these expectations, fostering stronger relationships with their clients and boosting conversion rates.

Revolutionising the Workplace: AI Technologies for Business Process Automation

Revamping marketing and sales strategies

AI-powered marketing and sales tools are proving to be game changers in the world of commerce. With the ability to analyse vast amounts of data, these tools allow businesses to identify trends and patterns that can inform their marketing and sales strategies. By leveraging AI, companies can better understand their target audience, create more targeted campaigns, and generate a higher return on investment. Moreover, AI technology can also optimise pricing and promotions to maximise revenue and profitability.

Addressing potential challenges

While the benefits of AI-powered commerce are undeniable, it is essential for businesses to address any potential challenges that may arise. Ethical concerns surrounding data privacy and ensuring fair and unbiased algorithms are among the top priorities. By being transparent about how they utilise AI and diligently addressing any potential roadblocks or vulnerabilities, companies can build trust among stakeholders and ensure that the exciting prospects of AI technology are leveraged responsibly.

New Era of Commerce

There’s no denying that AI is radically changing the landscape of commerce and presents unparalleled opportunities to streamline business operations, deliver exceptional customer experiences, and drive revenue growth. As AI-powered technologies become more robust and accessible, businesses of all sizes should embrace this digital revolution to stay ahead of their competitors and unlock the full potential of what AI-enhanced commerce has to offer. By understanding the benefits, addressing potential challenges, and integrating AI across various functions, businesses can undoubtedly step into an exciting new era of commerce.

Discover the awe-inspiring world of AI as it revolutionises eCommerce capabilities

– Experience truly personalised shopping journeys with AI-powered product recommendations that understand your unique behaviour patterns.
– Watch in amazement as AI-powered merchandising dynamically updates product content for the ultimate conversion optimisation.
– Unleash your creativity with AI-powered content creation that seamlessly combines modules, crafts captivating copy, and even captures mesmerizing videos using drones!
– Effortlessly find your desired items with AI-powered site and product search that navigates through massive product catalogues with utmost precision.
– Get ready for the future of AI-powered fulfilment that adjusts strategies based on real-time factors like weather and shipping to ensure your deliveries are always on point.

Revolutionising Business with AI: Boosting Productivity for Hybrid and Office Workforces

Revolutionising Business with AI: Boosting Productivity for Hybrid and Office Workforces

In today’s fast-paced and increasingly competitive business landscape, the quest for efficiency and productivity is taking centre stage. Companies are continuously searching for innovative ways to enhance the work experience of their employees while minimising costs. Artificial Intelligence (AI) technology, which has emerged as a game changer in automating business processes and streamlining workflows, both in the office and in a hybrid working model. In this post, we’ll explore some revolutionary AI technologies that have proven to save time and money, making staff more productive and ready for the future of work.

virtual attendant

1. AI-powered Virtual Assistants

Virtual assistants like Google Assistant, Siri, and Amazon Alexa have already made their way into our daily lives. Now, AI-powered virtual assistants are revolutionising the workplace—empowering users to manage their tasks, meetings, and priorities more effectively. These virtual workplace assistants can schedule meetings, remind staff of deadlines or appointments, and even help draft emails. By managing tasks on an employee’s behalf, AI-powered virtual assistants save time, increase productivity, and improve the employee experience.

Intelligent Document Processing

2. Intelligent Document Processing

AI-driven optical character recognition (OCR) technology can now automate the process of scanning, extracting, and digitising information contained in documents. This speeds up operations by reducing the need for manual data entry and streamlining the handling of critical information. Additionally, natural language processing (NLP) technology can analyse text data and identify essential elements like dates, names, or specific phrases. By automating these processes, employees can allocate their time to more valuable tasks and reduce human errors.

Robotic Process Automation (RPA)

3. Robotic Process Automation (RPA)

RPA leverages AI technology to automate repetitive and monotonous tasks traditionally handled by humans. RPA not only reduces the time spent on these tasks, but it also increases accuracy and efficiency. Furthermore, RPA can be applied to various departments, including human resources, procurement, and accounting, enabling staff to focus on strategy, decision making, and innovation.

AI Customer Support

4. AI-driven Customer Support

Customer support is a vital aspect of any business. By employing an AI-powered chatbot, businesses can offer instant support and problem-solving capabilities to their customers. Chatbots can handle routine queries and troubleshoot common issues, reducing the workload of customer service staff and enabling them to focus on more complex inquiries. Furthermore, since chatbots are available 24/7, customers can get assistance at any time, improving overall customer satisfaction.

AI-based Workforce Analytics and Management

5. AI-based Workforce Analytics and Management

Understanding employee behaviour and performance is crucial for optimising productivity. AI-driven workforce analytics tools can identify patterns and trends in employee work habits or performance, providing invaluable insights for managers. This information can be used to devise targeted training programs or incentive schemes, improving employee engagement and performance. Additionally, AI-powered scheduling and resource management tools can help managers assign tasks, track progress, and balance workloads more effectively in a hybrid working environment.

Artificial Intelligence technologies have proven to be key enablers in transforming workplaces and automating a wide range of business processes. By adopting AI-powered solutions, businesses can save time and money while enhancing employee productivity, both in the office and in a hybrid working paradigm. The AI revolution is here, and it is up to us to harness its potential and empower our organisations for a more efficient, cost-effective, and streamlined future.

Maximising ROI: How Managed IT Services Can Benefit Small Businesses

Maximising ROI: How Managed IT Services Can Benefit Small Businesses

Managed IT services have become increasingly popular among small businesses in recent years, and for good reason. Read on to discover the benefits of outsourcing IT Services to a Managed Service Provider (MSP).

MSPs provide a range of services that can help improve the efficiency and effectiveness of business operations including:

• IT Support and Maintenance
• Cloud Services
• Network Management
• Data Backup and Recovery
• Security
• Compliance

By providing these services, MSPs provide their customers peace of mind and improve their ROI through increased efficiency, reduced costs, and increased overall competitiveness.

Our services will give you peace of mind

Cost savings

Instead of hiring a full-time IT employee, small businesses can outsource their IT needs to an MSP at a fraction of the cost. This can help small businesses keep their overhead costs low and increase their profitability. MSPs can also help small businesses identify and eliminate unnecessary IT expenses, such as software subscriptions or hardware that is no longer needed.

Increased efficiency

Managed IT services can also help small businesses increase their efficiency. MSPs can provide their clients with the latest technology and software, which can help them automate tasks and streamline processes, freeing up small business owners and employees to focus on more important tasks.

A professional MSP service will provide its customers with real-time monitoring and maintenance, which can help avoid downtime and keep operations running smoothly.

Improved security

Small enterprises are often the target of cyber-attacks, and MSPs can help protect them with advanced security solutions, such as firewalls, antivirus software, and intrusion detection systems. MSPs can also assist with compliance and regulatory requirements that small businesses must adhere to.

Please don’t hesitate to reach out if you have any questions about our Managed IT Services.

Technologies that will shape our world in 2023 and beyond

Technologies that will shape our world in 2023 and beyond

We are already using smart algorithms every time we search the internet, shop online, navigate as we travel, choose how we entertain ourselves, and conduct countless tasks. But what will the next few years bring? According to many experts, we are on the cusp of a new era in computing, one that will be defined by immersive digital worlds and blockchain technology. Here is what you need to know about the hyper-connected, intelligent world of 2023 and beyond…

What is the Metaverse?

Some futurists believe that by the end of 2023, we will all be spending a significant amount of time in digital worlds that are so realistic, they are indistinguishable from reality. These “metaverses” will be built on blockchain technology and will allow us to digitally recreate anything in the physical world. For example, you could attend a virtual concert featuring your favourite band, explore an exotic vacation destination, or play a virtual reality game with friends from around the world. And because metaverses will be built on blockchain technology, they will be incredibly secure and resistant to hacks and cybercrime.

The Hyper-Connected World

As metaverses become more popular, our physical world will become increasingly connected to the digital world. This “hyper-connectivity” will enable new types of interactions and experiences that are not possible in the physical world. For example, you may be able to purchase products and services with a simple voice command or receive real-time updates about the status of your delivery without having to track it yourself. And thanks to advances in artificial intelligence (AI), many of these interactions will be carried out by digital assistants who will always be available to help us with our needs.
The future of technology

A Sustainable Future

As we become more reliant on technology, it is essential that this reliance is sustainable. Fortunately, many of the technologies that will shape our future are environmentally friendly. A good example of environmentally friendly technology is 5G networks. 5G networks deliver high-speed internet to our mobile devices and use less energy than current 4G networks. Additionally, solar energy is becoming more cost-effective as technology improves its efficiency and storage capacity. As a result, it is likely that we will see an increase in solar-powered homes and businesses in the coming years.
The future is looking pretty bright—and pretty tech-savvy! It is important to stay ahead of the curve when it comes to emerging technologies so that you can make the most of their benefits. Whether it is getting ready for the metaverse or ensuring that your business is using sustainable technology, keeping up with the latest trends will help you stay ahead of the competition. Subscribe to KeyTech’s monthly mailing list to stay informed of the latest technology trends.

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