How to Setup Email on my phone
Using the Outlook app
1. Download the free app for Outlook on the Apple Store or Google Play.
2. Open the app.
3. Follow the prompts and use your new email address and password assigned to you.
PS: Do not change any servers unless required by your IT professional. Outlook will auto-detect the correct settings and servers. Make sure you are on WIFI or on mobile data when you set this up. The setup takes a couple of minutes.
That’s it! Easy!
Video Tutorials
How to Set up Office 365 Email on a Mobile Phone
Applies To:
Office 365, Office 365 Admin, Office 365 Small Business Admin
Email
- Set up Outlook on an iOS device
- Set up email on an iOS device
- Set up Outlook on an Android device
- Set up email on an Android device
- Set up Outlook on a Windows Phone
Documents
Office help and training
If you continue to experience problems, contact us on 1300 755 615.
Using Microsoft Outlook Email App for Android
Set up email with the built-in Android email app
NOTE: Android mail apps may look different across various devices, and the directions given may not exactly match the options that you see.
These steps are a guide, if you need further assistance, the device manufacturer might have a guide to reference.
Set up an outlook.com account (includes hotmail.com, live.com, msn.com)
You can also choose to set up mail using the built-in Android Gmail app.
Gmail app
Step 1
Open the Gmail app
Tap the menu icon in the upper left corner > Settings > Add account > Exchange and Microsoft 365.
Important: Do NOT choose “Outlook, Hotmail, and Live” unless you want to sync email only and not calendar/contacts.
Step 2
Enter your full email address and tap NEXT 
Enter your password and tap NEXT
Step 3
Follow the steps for your account type:
Outlook.com users: skip this step
- Exchange or other accounts: you may have to ask your IT admin or email provider for server settings and set up your account manually
- Microsoft 365 work or school: you may see a Redirect request screen. Tap OK.
If you see a Redirect request, tap OK.
On the Incoming server settings screen, change your server to outlook.office365.com.
Step 4
Follow any prompts you may get for security or device permissions, sync settings, and more.
If you have a Microsoft 365 work or school account, you may also be asked to confirm Remote security administration and approve additional security measures. In this case, choose OK or Activate.
Step 5
Go to the inbox you just set up. If you see an email that says “Action Required to Sync Email,” open it and tap Use another Mail app instead.
If you don’t see this message and emails are syncing, skip this step.
Step 6
Pull down the Android notification bar by swiping down from the top of your screen.
If you see a notification that reads “Unable to sync calendar and contacts,” tap it. Then tap Allow to give access and you’re done!
Note: If you don’t see a sync error, verify your calendar and contacts are syncing.
If you’re unable to add your email account to the Gmail app, try the Manual Setup steps below:
Manual setup in the Gmail app
Open the Gmail app. Go to Settings > Add account > Other.
Enter your full email address and then tap Manual Setup > Exchange.
Incoming Server Settings
- Domain\Username
Make sure your full email address appears. For example, yourname@outlook.com. - Password
Use the password that you use to access your email. - Server
- Enter eas.outlook.com for any email account ending with @outlook.com, @hotmail.com, @msn.com, or @live.com, including any other accounts hosted on Outlook.com.
- Use outlook.office365.com for any work or school accounts hosted on Microsoft 365 for business.
Note: If you’re setting up an Exchange-based account and you don’t know the name of your Exchange Server, contact your administrator.
- Port
Use 443 or 993. - Security type
Select SSL/TLS or make sure the Use secure connection (SSL) checkbox is checked, then tap Next.
Outgoing SMTP Server Settings
SMTP Server
Use smtp-mail.outlook.com if you’re using an Outlook.com account.
Use smtp.office365.com if you have a Microsoft 365 for business account.
For Exchange email accounts, contact your email provider or system administrator.
Security Type
Choose TLS.
Port Number
Enter 587. Tap Next.